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Jethro Shop USA
Short-Term Plan
Unlimited talk, text and data
Are you planning on taking a trip to the United States? Our Travel Plans offer unlimited talk and text with high-speed data. With free and unlimited calling back to Canada and many other countries, you can be sure to stay connected to friends and family while on vacation, a business trip, or an extended stay. No contract and credit check of any kind.
All Travel plans include
Unlimited talk and text
All Travel plans include unlimited talk, text and data.
Nationwide Coverage
You are connected to the fastest network coast to coast, Hawaii, Puerto Rico, and US Virgin Island.
Free Long Distance Calling to 80+ Countries
Comes with all *UNLIMITED service Plans, no extra charge
* $5 Starter-Plan is not included
WiFi Calling and Free Mobile Hotspot
Do you live in areas with poor cellular reception? No worries! Wi-Fi calling can boost indoor reception and make sure your call quality is at its best.
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My dock isn’t charging my phone.Please make sure the charging cable is attached properly to the dock and the wall socket Check the battery symbol on the phone for the charging symbol (red squiggle) Try using another wall outlet Make sure the phone is placed properly into the cradle
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My phone won't turn on.Press and hold the red hang-up button for 5-10 seconds Make sure the battery is inserted correctly Charge the phone overnight Try a different charging method. If you typically charge the phone with the dock, try with the cable directly and vice versa. If you have another micro USB cable, try that one. Use a different outlet.
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My phone has physical or water damage.Unfortunately, physical and water damage is not covered under the warranty. Contact us at jethro@jethroshop.com to learn about your options.
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I can’t hear the person talking on the other line.Press the volume up button located above the “OK” button Put the phone on speaker
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The person I’m trying to call can’t hear me or I sound muffled to them.Make sure you haven’t muted the phone. You can see the mute/unmute option while on a call when you press the menu button Make sure the service in your area is sufficient. Connect to Wi-Fi calling is possible to boost reception, find out more from the video below Put the phone on speaker by pressing the button that says “SPKR”
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My ringer won’t make any noise.Make sure the phone is not on vibrate by pressing and holding the # button for a couple seconds. There will be a vibrate symbol that appears on the top right hand of the screen when the phone is on vibrate only. Turn up the ringer volume by going to Settings> Sound (6)> Ring Volume, then toggle the volume higher. The bar will display blue to demonstrate how high the volume is.
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My phone is too quietTurn up the ringer, media, and alarm volume by going to Settings> Sound (6)> Choose the volume you would like to turn up, then toggle the volume higher. The bar will display blue to demonstrate how high the volume is. Put the phone on speaker during a call.
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My phone won't turn on.Press and hold the red hang-up button for 5-10 seconds Make sure the battery is inserted correctly Charge the phone overnight Try a different charging method. If you typically charge the phone with the dock, try with the cable directly and vice versa. If you have another micro USB cable, try that one. Use a different outlet.
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My battery is draining too quickly.Make sure you have sufficient coverage in your area Connect to Wi-Fi calling
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My phone won't charge.Use the cord rather than the dock Try a different electrical outlet Check to see if the red squiggle is over the battery symbol on the phone Charge the phone overnight
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